WELCOME TO OUR DOCUMENT ON DEFAULT SCRIPTS FOR LEADBOOMERANG

Thank you for setting an appointment for your LeadBoomerang training. This document goes through our main automations, and gives you the opportunity to edit/modify them to your liking.

Click NEXT to get started!

Missed Call Text Back


Text message sent to customer after you missed their call:

“Hey there! Sorry we missed your call - how can we help? - {{location name}}”

Missed Call Text Back

Appointment Set


Internal Notification - Email sent to you:

“Hi Team,

We received a new booking appointment. Please log in to LeadBoomerang to confirm the appointment:

Here are the customer details:

Name: {{contact name}}
Email: {{contact email}}
Phone: {{contact phone}}

Appointment request: {{appointment start_time}}

Thank you!”


Appointment Set

Appointment Set


SMS sent to customer:


“Thank you for setting an appointment with {{location name}}. We will reach out to confirm the time/date shortly.”

Appointment Set

Appointment Confirmed


Confirmation Email sent to customer:


“Hey {{contact first_name}},


Thank you for booking an appointment with {{location name}}!

This is to confirm your appointment with our decorator on {{appointment start_time}}.

If you have any questions before your appointment, please contact us.”


Appointment Confirmed

Appointment Confirmed


Confirmation Text sent to customer:


“Hey {{contact first_name}},


Thank you for your booking an appointment with {{location name}}! This is to confirm your appointment with our decorator on {{appointment start_time}}. If you have any questions before your appointment, please contact us.”


Appointment Confirmed

Appointment Reminders


Email sent to customer 1 Day before the appointment:


“Hey {{contact first_name}},


Your appointment with {{location.name}} is in 24 Hours. Looking forward to meeting you!”


Appointment Reminders

Appointment Reminders


Text sent to customer 1 Day before the appointment:


“Hey {{contact first_name}},


Your appointment with {{location.name}} is in 24 Hours. Looking forward to meeting you!”

Appointment Reminders

Appointment Reminders


Text sent to customer 1 Hour before the appointment:


“Hi {{contact first_name}}, It's 1 hour until your appointment with {{location name}}. See you!


Thanks!- {{location name}}”

Appointment Reminders

Moved to “Not Interested” Stage


Email sent to you:

“Hi Team, a customer just got moved to the NOT INTERESTED stage: 


Customer Name: {{contact. name}}

Email: {{contact.email}}

Phone number: {{contact.phone}}”


Moved to “Not Interested” Stage

Moved to “Not Interested” Stage


Text sent to customer:


“Thank you for considering our services. We understand your decision. If you have any future inquiries or need assistance, don't hesitate to contact us. Wishing you the best!”


Moved to “Not Interested” Stage

Contact Us / Schedule Appointment Form Submitted


Email sent to you:


“Hi Team! 


We received a new lead from Contact Us Form. Please login to LeadBoomerang App for more details: 


Here is the customer information: 

Name: 

Email:

Phone:

Message:


Thank you.”

Contact Us / Schedule Appointment Form Submitted

Contact Us / Schedule Appointment Form Submitted


Text message sent to customer:


“Hi {{contact first_name}}, Thank you for reaching out to {{location name}}. We appreciate your inquiry. One of our team members will get right back to you.


Thanks again!”


Contact Us / Schedule Appointment Form Submitted

Webchat Replied


Email sent to you:


“Hi Team: 


We received a new lead from Webchat, please login to lead boomerang for more details:


Customer Name:

Email:

Phone number:

Mesasge: ”

Webchat Replied

Webchat Replied

Text message sent to customer after 0.10 minutes/6 seconds:


“Hi {{contact first_name}}, Thank you for contacting {{location.name}}. If required, someone from our staff will reply during normal business hours. If you'd like to schedule an appointment, please use this link: {{trigger_link}}”

Webchat Replied

Thank You!

Please fill this form out so we can apply these changes to your account!